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Sutter Health Park A-Z Guide


The Sacramento River Cats have a reputation as a proactive, accessible, and benevolent member of our community. The cornerstones of the Community Relations programs are the Sutter Health Park Home Run Tours for schools K-12 and the Triple-A Assemblies. The River Cats participate in more than 250 community events each year and over 1,800 non-profit organizations have received auction items for various fundraising events. For more information contact Matthew Francis at 916.376.4989 or [email protected].


River City Concessions manages all fixed and portable concession stands at Sutter Health Park. These themed storefronts feature unique and delicious food options as well as all of your traditional ballpark favorites. Bridges Grille, Coop & Kennel Pub, Cadillac Diner, Oso's Mexican Cantina, Pizza & Pints, Golden Spike Chophouse, and the Sweet Spot are all-new for the 2021 season and beyond.

Sutter Health Park also features a varied selection of local micro-brew, import, and domestic beer and other alcoholic beverages, which may be purchased until the first pitch of the eighth inning. Non-alcoholic beverages include a variety of soda, water, fresh-squeezed lemonade, and other refreshing drinks.

New in 2021, mobile ordering and pickup: Guests will have the opportunity to order food from their mobile device and they will receive a text message when it is ready for pickup. Guests are encouraged to use the mobile ordering option so they can stay in their seats and avoid waiting in lines.


Sutter Health Park meets all structural and service requirements as stipulated by the Americans with Disabilities Act. The following services are available to accommodate the needs of our disabled guests:

There is a drop-off zone adjacent to the stadium on Fifth Street where guests may be dropped off and picked up.

Disabled Parking
A limited number of on-site disabled parking is available on a first-come, first-served basis in the VIP Green Lot. Additional disabled parking is available in the Orange Lot, which is just south of the stadium. Guests parking in all lots can catch a shuttle back to the drop-off zone in front of the stadium. A wheelchair-accessible van is also available which can transport guests in wheelchairs back to the drop-off zone. The cost to park in any disabled spot is $12, but you must have a valid ADA placard visible upon entrance to the lot. If you have questions about our disabled parking, please call the Guest Services department at (916) 376-4700.

Disabled Seating
Wheelchair and companion seating is offered on every level and in all price categories of the stadium. Every seating section is wheelchair-accessible and electric outlets are provided at many of the wheelchair seating areas for use in charging power wheelchairs and electronic communication devices.

An elevator is located on the concourse of the stadium at Section 112 for wheelchair access to the Field Level and California Bank of Commerce Suite Level of the stadium.


All donation requests for charitable fundraisers should be made by completing the form at with the date and purpose of your event to:

Sacramento River Cats
Attn: Community Relations
400 Ballpark Drive
West Sacramento, CA 95691-2824

All requests should be made at least six weeks prior to the date of the event. For questions, please contact Matthew Francis at 916.376.4989 or [email protected].


Escorts are available for guests with disabilities or anyone who may need assistance entering and exiting the stadium. Our escorts will meet a guest at the drop-off area and assist the guest into the stadium and to their seat. The escort will then meet the guest at the end of the event and assist them back to the drop-off area.

The escorts are stationed at the drop-off zone.


Guests may leave Sutter Health Park at any time through any of the exit gates. Guests may reenter the stadium only after obtaining a reentry stamp from an attendant at any of the exit gates. Reentry for non-baseball events is subject to change.


Sutter Health Park has three family restrooms, two located on the concourse at Sections 106, and 117 and one located on the California Bank of Commerce Suite Level across from Suite 22. All family restrooms are equipped with baby-changing stations and are wheelchair accessible.


Cards and letters to players and personnel can be sent to:

Player's Name
c/o Sacramento River Cats
400 Ballpark Drive
West Sacramento, CA 95691-2824

Please be advised that items sent through the mail to be signed are done so at your own risk. Though reasonable precautions will be taken, the Sacramento River Cats players, management, and staff are not responsible if an item is not returned.


In accordance with Triple-A West rules, only authorized personnel with proper credentials will be permitted on the field before, during, or after a game or event. Any unauthorized person who travels onto the field will be removed from Sutter Health Park and subject to arrest and prosecution.


The First Aid Station is located on the concourse at Section 112. If first aid assistance is needed, please go to the First Aid Station or contact the nearest Guest Services, representative.


Triple-A West rules state that guests are not allowed to bring any outside food items into Sutter Health Park. Fans will be allowed to bring in reasonably sized bags of peanuts and/or sunflower seeds only. No exceptions.


Guests may keep any balls hit into the stands. Batted balls can be dangerous, so we ask that guests stay alert at all times, even when out of your seat. When attempting to catch a foul or home run ball please do not interfere with the game in progress, and be respectful of other guests. At no time should a foul or home run ball be thrown back on the field. Guests who fail to adhere to these rules face immediate ejection from Sutter Health Park and will be subject to arrest and prosecution.


There are two main entrances to Sutter Health Park: The Main Gate (SW corner of Ballpark Drive and 5th Street) and the Right Field Entrance (SE corner of Ballpark Drive and Riverfront Street). Entry times are subject to change, but typically begin one hour prior to game time. Please note: on nights with large crowds expected, Sutter Health Park may open 2 hours prior to game time to accommodate all of our fans.


Giveaways are for the first 2,500 fans unless otherwise noted while supplies last. Only one giveaway item per person will be given to the bearer of the ticket upon entering the stadium. Children two (2) years of age or younger who do not have a valid ticket will be allowed to enter the stadium, but will not be eligible to receive an item. Giveaways are available while supplies last at the guest's point of entry.

For giveaway purposes, a ticket will be deemed invalid if the ticket stub has been detached, the ticket barcode has been deactivated or invalidated, or if a re-entry gate usher has invalidated the ticket with a stamp or mark.

Some items may have been damaged during shipping and handling. Please inspect your item upon receipt. If your item is damaged, please go to the Guest Services office. We will make every attempt to replace the damaged item, but in some instances, it may not be possible.

For giveaway items specifically for children (12 and under), the child must be in attendance and will only be eligible to receive one giveaway item.

Please be sure to obtain your item upon entering the stadium and before leaving the distribution area. Any guest who approaches the distribution area or the distribution staff after he or she has left the distribution area will be denied an item. The River Cats are not responsible for lost or stolen items and they will not be replaced.



Share the excitement of River Cats baseball with a group of friends, family, or co-workers at the ballpark. When ordering through the Group Sales department, groups of 20 or more will receive seating together (subject to availability), a special welcome message on our left field matrix board, and a group poster to promote the event. Picnic options are also available.

Call the Group Sales Department at (916) 371-HITS (4487) to reserve your night at the ballpark.


The Guest Services Office is located on the Concourse Level at Section 112 and will be open when gates open to the event and closes approximately ½ hour after the event's conclusion. Guests will find a number of services including lost and found, child booster seats, taxi service, guest assistance, and reporting lost children.


Guests are not permitted to bring ice chests or coolers into Sutter Health Park unless for medical purposes. All prohibited items should be discarded or may be returned to one's vehicle.


Located behind the right field hill, Kid's Corner is the new and improved kid's play area. Kid's Corner features explorable miniature town Dingerville, Tower Bridge-replica play structure and misting pad (for those hot Sacramento nights), a whiffle ball field, and a replica Main Street geared towards our youngest fans. Kid's Corner is open and free of charge to all children who attend River Cats games.


The use of laser pointers is strictly prohibited at Sutter Health Park and will result in confiscation of the laser pointer and possible ejection.




The Legacy Club is open to select season ticket members. Included in the membership is access to an all-you-can-eat buffet and full bar. To get on the waitlist for membership, email [email protected] or call (916) 371-HITS(4487). The Legacy Club is also available to rent for private events and includes access to a personal event planner. Email [email protected] for more information.


Items found in or around Sutter Health Park during events should be turned in to the Guest Services Office located on the concourse at Section 112. Any items found in or around Sutter Health Park during regular business hours should be turned in to the Administrative Office at the stadium. All lost and found items will be stored for 30 days. Every effort will be made to return the item to its owner, but if an item has been stored for 30 days and has not been claimed, Sutter Health Park and the River Cats reserve the right to remit to charity or otherwise dispose of.

Lost and found items can be picked up at the Administrative Office during the hours of 9 a.m. to 5 p.m., Monday through Friday. All calls and questions regarding the lost and found should be forwarded to the Guest Services Department at (916) 376-4700.


Every child should be told to contact a Sutter Health Park representative should he or she become lost. A lost child should be taken to the Guest Services Office located on the concourse at Section 112. If you become separated from your child, please contact the nearest Guest Services representative or go to the Guest Services Office.


Dinger, the River Cats mascot, is available for appearances at community and charitable events. For more information, contact Matthew Francis at (916) 376-4754 or [email protected]


Guests interested in becoming a Sacramento River Cats Member may email [email protected], call (916) 371-HITS (4487) or view more information at


Hours Update: Please visit for current hours.

The On Deck Shop is located at the Home Plate Entrance of the stadium and is open year-round. Normal hours are Monday through Friday, 10:00 am - 2:00 pm and closed on Saturday and Sunday. Hours are subject to change. Please call the On Deck Shop directly at 916-376-4796 for more information. River Cats merchandise is also available online at


National Anthem auditions are held once a year before the season. Anyone interested in performing the national anthem should check the website for more information regarding tryouts.


For the comfort and enjoyment of our guests, noisemakers of any type, including air horns and cowbells, are prohibited at Sutter Health Park.


Sutter Health Park is located within The Bridge District of West Sacramento at 400 Ballpark Drive, just across the Tower Bridge from downtown Sacramento. Whether you choose to drive, bike, or walk, planning ahead can help make your visit to the ballpark more enjoyable.

Driving Directions


On select premiere theme days, long-running weekly promotions DO NOT apply. This goes for select game days such as Independence Eve and Independence BBQ.


Guests who need assistance with parking or related subjects should contact the nearest parking attendant or guest services representative, or go to the Guest Services Office located on the concourse at Section 112.


The Inside Pitch is the official game day program of the River Cats and it is available every game through the River Cats app, MiLB First Pitch.

Scorecards along with a “How To Score” guide are available in The Inside Pitch and may be printed at home.


In the interest of guest safety and enjoyment, River City Stadium Management reserves the right to prevent certain items from being brought into Sutter Health Park. Items that are not allowed into Sutter Health Park include but are not limited to:

Outside food or beverages (exceptions noted in BEVERAGES, BOTTLES, AND CANS and FOOD sections above)

Illegal drugs

Glass bottles or cans

Ice chests or hard-sided coolers

Camera tri-pods (see CAMERA AND VIDEO EQUIPMENT section above)

Sticks or clubs (including signs attached to sticks)


Bullhorns or other noisemakers


Animals (except certified service animals)

Beach balls or other inflatables

Bicycles (free bike parking is available on Ballpark Drive)

Skateboards or roller blades


Water or squirt guns

Laser pointers

Weapons of any kind


Folding lawn or beach-style chairs (no higher than 9 inches off the ground) for guests holding a ticket in the Toyota Home Run Hill

Baby formula, bottles, and baby food

Clear bags as defined in the “CLEAR BAG POLICY”


Unopened, soft-sided containers of drinks such as small milk cartons, bottled water, and juice boxes or pouches for children only (see BEVERAGES, BOTTLES & CANS above for more information)

Still and video cameras (see CAMERA AND VIDEO EQUIPMENT section above)


Seat cushions

Umbrellas (subject to size restrictions and must not interfere with other guests)

Brooms (subject to size restrictions)

Fold-up strollers (should be stored under your seat; larger strollers may be claim-checked at the Guest Services Office upon entry).


The River Cats will have a number of promotional days this season. For a list of upcoming promotions, please refer to the River Cats pocket schedule or our website at The number of promotional items distributed is restricted based on the event (e.g., first 2,500 fans). Please remember that a ticket does not ensure or entitle the holder to a promotional item on that date and that items will be limited to one per person per ticket. Giveaway dates are subject to change without notice.

Please note: On large attendance nights, Sutter Health Park may open 2 hours prior to game time to accommodate all of our fans. Gate times are subject to change.


If a regular season game is rained out and NOT rescheduled, a ticket may be exchanged for a ticket with the same value to another game during the regular season, subject to availability. If a regular season game is rained out and rescheduled for another date, the original ticket will be honored for the rescheduled game. No part of the purchase price will be refunded by reason of the failure of the ticketholder to exchange or use the ticket. Additional information may be emailed to ticket purchasers.

Should a regular season game not progress to or beyond a point of play constituting a regulation game, the ticket will be good for any 2021 regular season home game, subject to ticket availability. Tickets may be exchanged by e-mailing [email protected]. Please provide the purchasers name, seat location(s), and e-mail address used for the purchase.

RAIN CHECKS will not be honored for any regulation or suspended game which has progressed to or beyond a point of play described in the 2021 PDL Operations Manual.


According to the PDL Operations Manual, the home team is the sole judge of the conditions of the playing field prior to the start of the game.The umpire-in-chief shall be the sole judge as to whether and when play shall be suspended during a game because of unsuitable weather conditions or the unfit condition of the playing field; as to whether and when the play shall be resumed after such suspension; and as to whether and when a game shall be terminated after such suspension. He shall not call the game until at least one hour and 15 minutes after he has suspended play. He may continue the suspension as long as he believes there is any chance to resume play. He shall not call the game until at least 45 minutes after he has suspended play for a second time. The umpire-in-chief shall at all times try to complete a game. His authority to resume play following one or more suspensions shall be absolute and he shall terminate a game only when there appears to be no possibility of completing the ballgame.


The City of West Sacramento and the River Cats prohibit the resale of tickets on Sutter Health Park property. This includes Sutter Health Park as well as all surrounding grounds and parking areas.


Sutter Health Park's restrooms are available on all levels of Sutter Health Park, and are located on the concourse behind sections 106 & 117, and on the California Bank of Commerce Suite Level across suites 1, 2, & 24. All restrooms have diaper-changing tables and are accessible to guests with disabilities.


For scrimmages and exhibition games at Sutter Health Park, not all typical game rules apply according to official MiLB regulations. Up to the discretion of coaches and players, teams may not play a full nine-inning game. Each inning may not have the standard three outs, and some innings can be rolled over. Substitutions also may not follow normal guidelines (i.e. subbing between teams, player coming back in the game after exiting, etc). Innings may also start with runners on base, or whatever situation team managers would like to simulate.


Get your birthday, anniversary, or special message displayed on the matrix board (in left field) at a River Cats game this season. There is a $25 charge with the proceeds benefiting the River Cats Foundation. To learn more about the River Cats Foundation, please click here . All requests must be submitted at least 48 hours before the day of the game you wish to have your announcement displayed.

*This benefit is included if you are a River Cats Member, so please contact your account representative to have your message displayed.

*Please note that your message will not be announced over the PA system. Scoreboard messages will begin showing in MIDDLE OF THE 3RD INNING on the matrix board in left field.

To order your message today, call (916) 371-HITS (4487).


Sutter Health Park is a smoke-free facility and all smoking, including vaping, is prohibited throughout the entire ballpark.


Individual and party suites are available on a nightly and season-long rental basis. The largest suites can hold up to 40, 50, or 100 people. Most standard suites cater to 20 guests. Catering is available.

Call 916.371.HITS(4487) to learn more or to reserve your night in one of our Luxury Suites.


Tailgating is permitted in parking lots as long as it is confined to your parking space and does not interfere with parking procedures. In accordance with West Sacramento City Ordinance, guests may not consume alcohol in the parking lots or in their vehicles, nor may they possess an open container of alcohol.


Access to events at Sutter Health Park will require the use of mobile tickets. Guests may purchase tickets online at or by visiting the Tri-Counties Bank Ticket Office located at Sutter Health Park. Ticket office hours and additional info can be found here.

All tickets will be mobile tickets and will require the use of a smartphone.

To manage your mobile tickets, visit download the River Cats app, MiLB First Pitch. Once the Sacramento River Cats have been selected as your preferred team, you will see the Account Manager link under RIVER CATS INSIDER.

Please visit our MOBILE TICKET GUIDEBOOK (Mobile Ticketing Guidebook | River Cats ( for more information or you may email [email protected] or call (916) 471-HITS (4487).

Tickets may also be purchased through the River Cats app, MiLB First Pitch. Once the Sacramento River Cats have been selected as your preferred team, you may click on TICKETS to purchase.

During events, tickets can be purchased at the Advance Ticket Window, located on the Concourse Level behind Section 112.

Accessible Seating (Tickets): Accessible seating is available for all Sutter Health Park events and can be purchased through or by visiting the Tri-Counties Bank Ticket Office at Sutter Health Park.

*There are no refunds or exchanges for individual game tickets.


Suite guests and guests with Governors, Dugout, & Senate Memberships will enjoy access to the exclusive Tito's Solon Club which is located on the first base side of the California Bank of Commerce Suite Level. The Tito's Solon Club is a covered, open-air, sports-themed bar where guests can entertain friends and colleagues while enjoying River Cats baseball. The Tito's Solon Club features 14 TVs, ballpark classic food, and a full-service bar and is open until 30 minutes after an event. Guests need to present their Suite or Tito's Solon Club access ticket to access the Suite Level from the main concourse.


The River Cats Home Run Tour Program is for students grades K-12. If your school is interested in participating in the program, email [email protected] or call (916) 371-HITS (4487). Stadium tours for the general public are not available at this time.


Sutter Health Park has one (1) general admission lawn seating area, located in the right field. Tickets for this area may be purchased in advance or on the day of the event, however seating in this area is available on a first-come, first-served basis. Guests holding tickets for the lawn are encouraged to arrive early for the best seating.

Guests are welcome to bring lawn chairs to Sutter Health Park. However, lawn chairs can vary greatly in size and shape, so as a courtesy to our guests, we request you bring chairs that do not hinder the view of others. To ensure clear sightlines for all our guests, only low-back lawn chairs with a seat no higher than 9" off the ground are permitted. Please see photos below of lawn that are permitted. Blankets and towels are permitted.

Umbrellas are permitted, however, in consideration of the safety and sightlines of others, we ask that guests using umbrellas sit in the upper portion of the lawn areas. In the event that an umbrella interferes with the view of another guest, you will be asked to close the umbrella.


Guests, including law enforcement personnel not present in an official capacity, are prohibited from bringing weapons into the stadium. Sutter Health Park does not provide weapon lockers and will not check weapons at Guest Services or Security. Weapons include, but are not limited to, the following: firearms, explosives, stun guns, handcuffs, brass knuckles, sticks, clubs, batons, martial arts instruments, pepper spray, tear gas, knives, etc… Guest found in the possession of the items listed above will be asked to remove the item from the stadium or dispose of it. Guest who refuses to comply will be ejected from the stadium and may be subject to arrest.


Access to events at Sutter Health Park will require the use of mobile tickets. Guests may purchase tickets online at or by visiting the Tri-Counties Bank Ticket Office located at Sutter Health Park.

All tickets will be mobile tickets and will require the use of a smartphone.

To manage your mobile tickets, visit download the River Cats app, MiLB First Pitch. Once the Sacramento River Cats have been selected as your preferred team, you will see the Account Manager link under RIVER CATS INSIDER.

Please visit our MOBILE TICKET GUIDEBOOK (Mobile Ticketing Guidebook | River Cats ( for more information or you may email [email protected] or call (916) 371-HITS (4487).