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The Official Site of the Lake Elsinore Storm Lake Elsinore Storm

Game Day Policies

BOX OFFICE HOURS

The Box Office will NOW be available for advanced reservations prior to game time! Thank you and go Storm!

Exit/Re-Entry

Guests wishing to leave The Diamond but planning to return during the same game must have their ticket and hand stamped at the gate prior to exiting. No alcohol is permitted upon exiting.

Outside Food/Beverages

No outside food or beverage may be brought into The Diamond.

Promotional Items

Promotional items are distributed to guests who meet specific promotion requirements such as age limit or for the first predetermined number of fans through the gate. Promotional items are not available to pick up prior to gates opening. Promotional items are given on a per-person, not per-ticket, basis. For a complete list of promotional items call the Storm front office at 951-245-4487 or look on the promotional schedule online here.

Rain Check

If the legal game is not played, this rain check may be exchanged, subject to availability, for a ticket of equal or lesser value, good at any Lake Elsinore Storm regular season home game excluding exhibition games or Independence Day celebrations.

Refund/Exchange Policies

The Lake Elsinore Storm does not offer any refund or exchanges once a ticket has been purchased.

Ticket Delivery Options

Digital tickets can be accessed directly on your mobile devices or can be printed at home. Assistance accessing digital tickets is available at the ticket windows during box office hours.

Day of the Week Times
Monday Closed
Tuesday 12 - 5 PM
Wednesday 12 - 5 PM
Thursday 12 - 5 PM
Friday 12 - 5 PM
Saturday Closed
Sunday Closed

Call us at 951-245-HITS to Learn More