What If It's Raining Before the Game?
The decision to postpone a game due to weather is typically made close to the game's scheduled start time and every effort possible will be made to play the game at the scheduled start time, regardless of conditions earlier in the day. Team officials will pay close attention to the weather leading up to the game and make every effort to keep the field ready for play. Unless the weather prior to the game time is particularly severe or the forecast reveals that inclement weather is inevitable, team officials will plan to play the game as scheduled.
Follow the status of the game and weather updates on the RiverDogs social media channels including Facebook (facebook.com/chasriverdogs) and Twitter (@chasriverdogs) for the latest updates.
What If It Starts to Rain During the Game?
If it starts to rain while a game is in progress, the grounds crew will cover the field with the tarp if necessary to keep the playing surface suitable for play. The game will then enter a rain delay in which the team and Carolina League umpires will pay close attention to the weather and the forecast for the remainder of the game. After a reasonable amount of time, the umpires will decide if the weather has improved and is suitable for play or if the game should be declared a rainout.
If at least five innings have been played to completion (or four and a half innings of play if the RiverDogs are leading) and a rainout is declared, the game is considered an official game. The game is finished and has a final score, and play will not continue at a later date. Tickets from the rainout will NOT be honored for a future date since a final score has been declared. No refunds will be issued.
If fewer than five innings have been played, the game is not final and tickets can be exchanged for a ticket of equal or lesser value to any other home game (excludes Independence Day celebration game on July 4). No upgrade will be made available for Rain Checked tickets. Fans will receive a credit to their online ticket account within one week of the impacted game. No refunds will be issued.
What is the RiverDogs Fan Code of Conduct?
The Charleston RiverDogs are committed to creating a family-friendly and welcoming environment at the ballpark for all guests. As part of that commitment, we have adopted a Fan Code of Conduct addressing fan behavior. The full fan code of conduct can be viewed here.
Can I Bring a Bag into the Stadium?
In an effort to eliminate bag checks, the RiverDogs will implement a No Bag Policy for all guests, except for small purses, medical bags and diaper bags.
When do gates open?
All game times are scheduled and posted in advance before the start of the season. Fans are allowed into the stadium one hour before first pitch (Example: 7:05 first pitch; gates open at 6:00). Fans must exit the stadium following the game within a half-hour of the final out.
Do I need to purchase tickets for a child?
Children ages 2 and under do not require a ticket to the game as long as they do not require their own seat.
Can I bring a folding chair or blanket?
Folding chairs are not allowed inside the ballpark. Blankets are allowed in the event of wintry weather.
How Can I Get an Announcement on the Video Board?
The RiverDogs can help make your night special with a message on the video board during the game (subject to availability). When you arrive at the game that night, head to the Fan Services Booth (located at the top of the steps after entering the main gate). The RiverDogs will ask for a $10 donation to a local charity and then will take down your message to announce and put on the video board later in the game.
I am part of a group coming out to a game. Where do I pick up my tickets?
If you are part of a group coming out to the game, you should get in touch with your group leader or RiverDogs group sales representative for specific details on ticket distribution. All tickets during the 2022 season will be received digitally.
Where is handicap accessible seating available?
Joseph P Riley, Jr. Park has four sections with accessible seating. Those sections are Section 103, Section 108, Section 117 and Section 118. Accessible seating can be purchased by calling the RiverDogs Box Office. Prices are as follows:
Section 108 - $20
Section 103 - $18
Section 117 - $18
Section 118 - $18
Can I bring my dog to the ballpark?
Certified service animals for guests with disabilities are allowed at Joseph P Riley, Jr Park. All dogs are allowed into the park for Tuesday Dog Days only with a signed waiver and Dog Day pass which are available at the main gate on all Monday home games.
Can I bring outside food or drink to the ballpark?
No Outside food and drink will be allowed into the stadium.
Is smoking allowed?
The use of all tobacco products, including but not limited to cigarettes, cigars, chewing tobacco, e-cigarettes and vapor mechanisms, are prohibited in all areas of Joseph P. Riley, Jr. Park.